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Feyenoord Rotterdam N.V. (hereinafter “Feyenoord” or “we”) respects your privacy and processes and protects personal data in accordance with the General Data Protection Regulation (GDPR).
In this privacy statement we state:
o What personal data we process and how;
o For what purposes we process your personal data;
o How long we keep your personal data;
o With which categories of recipients we share your personal data;
o How we protect your personal data;
o Your rights as a subject;
o How we use cookies;
o How you can contact us.
If you are under 16 years of age, one of your parents or your legal guardian must consent to the processing of your personal data as set out in this privacy statement.
Processing of personal data
Personal data means all data relating to an identified or identifiable natural person. We process the following data:
o Basic data (your first and last name);
o Contact data (your email address and phone number);
o Personal data you give to us when filling out an online form or a contact form;
o All other personal information you give to Feyenoord, for example when sending an email.
This data is collected when you fill out one of our forms on the website.
Goal of processing
We process your personal data for the following purposes:
o Preparing or performing the agreement you enter into with us;
o Providing you with the information you request;
o Complying with legal obligations.
We process your personal data based on one or more of the following legal grounds:
o Preparation or performance of an agreement;
o Compliance with a legal obligation;
o A legitimate interest;
o Provision of your consent.
Retention terms
Feyenoord does not keep your personal data longer than necessary to achieve the purposes stated in this privacy statement or to comply with laws and regulations.
Transmission to third parties
The data collected by Feyenoord is needed to achieve the aforementioned goals. Third parties are not permitted to access your personal data without your consent and your personal data will not be transmitted to third parties unless:
o This is required to ensure the proper functioning of Feyenoord services. You will be notified before your personal data is transmitted to the third party and you have the right to prohibit such transmission and not use the service; or
o Feyenoord is legally obliged to do so or this is necessary to protect the rights of users of the Feyenoord services or the rights of Feyenoord; or
o This is permitted by law.
Third Parties to which we transmit your personal data are responsible for complying with privacy laws. Feyenoord is not responsible or liable for processing.
Personal data may also be processed on the instruction of Feyenoord by processors, who in turn may contract other processors. Feyenoord is responsible for the actions of all these processors, who are not permitted to process the personal data for their own purposes. In such cases, Feyenoord enters into a processing agreement that fulfils the requirements of the GDPR.
Security
Feyenoord has taken appropriate technical and organizational steps to protect your personal data from loss or any type of unlawful processing. Should you have any questions about the security of your personal data or if there are indications of misuse, you could contact us by sending an email to security@feyenoord.nl.
Your rights as a website user
As a user, you have the rights set out below. You should be aware that in certain circumstances we are permitted not to comply with your request to provide copies of your personal data.
o The right of access (article 15). This means that you can ask to see the personal data that we hold on you;
o The right to rectification (article 16) of your personal data if it is incorrect or incomplete;
o The right to be forgotten (article 17), as well as the right to have your personal data erased. Here, you should be aware that in certain circumstances we must keep your personal data in order to be able to fulfil our legal obligations;
o The right to withdraw your consent (article 7);
o The right to data portability (article 20). Here, you have the right to transmit your personal data to another controller.
You can request this by sending an email to security@feyenoord.nl. If you are under 16 years of age, such requests must be made by a parent or your legal guardian. In this case, we will respond to the parent or legal guardian.
Feyenoord does its utmost to ensure the personal data it holds on you is correct and enables you to change your personal data in your personal account insofar as this is technically possible and Feyenoord has a program to do this.
Use of cookies
Feyenoord makes use of cookies. For more information, please see our cookie statement.
Contact details
If you have any questions about the processing of your personal data, please send an email to security@feyenoord.nl.
Amendments to this privacy statement
This privacy statement was last amended on 18 November 2021. Feyenoord reserves the right to change this privacy statement. Any change will be published on this page. We therefore advise you to consult this page regularly. You can contact Feyenoord about this privacy statement by sending an email to security@feyenoord.nl.
Or contact us by post at:
Feyenoord Rotterdam N.V. (the official company name and controller of your personal data with regard to this privacy statement)
attn. Service & Tickets
Postbus 9635
3007 AP Rotterdam
The Netherlands
